Authorizer AI

Automated Pre-Trip Authorization

Key factors in the decision-making process are left up to chance without automated logic to handle complex travel. The Authorizer pre-trip approval solution allows corporations to implement an efficient, cost-effective pre-trip authorization process to improve travel policy compliance and eliminate wasteful spend on air, hotel, car and rail.  It is the most comprehensive and customizable tool on the market.

New COVID Alert Feature

Trondent can now provide COVID-related information directly to the traveler and approver as part of the pre-trip approval process. We’ve developed a COVID data add-on feature for our Authorizer Pro and Authorizer AI customers, to deliver relevant, easy to find and understand information, specific to their trip requests. Travel managers can choose from a number of data parameters and decide what information is relayed to their travelers and approvers based on company needs. Policy Rules based on this data can be incorporated into the company’s approval workflow thus further improving the efficiency and accuracy of the pre-trip approval process.

Effortless Pre-Trip Approvals

Whether you are interested in implementing the latest trends in travel policy management such as sustainability calculator, compliance tolerance levels or enforce basic policy criteria through your pre-trip approval process, Authorizer AI delivers.

We offer various levels of automation to fit your company’s goals and culture.  Our pre-trip approval solutions are designed to eliminate the pain associated with trip approvals and help you create an effortless process that improves traveler experience.  Automated pre-trip authorization nearly eliminates the need for manual approval.  The results are significant elevation in travel program adoption and drastic reduction in travel spend each year.

After introducing the first automated pre-trip authorization software back in 2003, we perfected the tool over the last 17 years. This platform redefined what is possible in travel policy compliance management and established Authorizer AI as the most advanced, comprehensive and effective tool on the market. Over 2,000 global corporations in over 150 countries utilize the software. The Trondent Development team continues to innovate and bring exciting new features and solution upgrades, determined to consistently deliver greater value for our clients.

Introducing Artificial Intelligence to Pre-Trip Approval

Trondent’s newest pre-trip authorization platform, Authorizer AI, is the only AI-based solution of its kind on the market today.  The solution utilizes a forward-chaining rules engine capable of handling even the most complex travel policy and process requirements.  The rules engine considers a multitude of facts originating with PNR contents and corporate travel policy, and extends to other relevant facts obtained by data feeds or web services calls into corporate ERP systems, risk management providers, weather, government resources, or the results of rule execution, delivering unprecedented capabilities in the automation of pre-trip authorization.

Authorizer AI processes trip requests and generates decisions in a way similar to humans.  Unlike binary decision workflows, which process exclusively True/False type rules, we can now offer highly diverse rule types giving travel managers the ability to implement even the most subtle of variances in their travel policy and allowing for the most customized approach to managing compliance.  This makes it easy to satisfy the needs of all your travelers while keeping the travel budget in check.

Authorizer PRO Advanced

Authorizer PRO Advanced facilitates the pre-trip authorization process for companies with a complex travel policy. Our team works closely with the client to create a custom trip authorization workflow reflecting their unique requirements, policy and process. A robust rules engine allows for the implementation of unlimited number of advanced rules, unlimited number of approvers and facilitates complex booking scenarios with its rule-chaining capabilities.

Authorizer PRO Basic

Authorizer PRO Basic serves corporations with a simple travel policy and trip authorization process. The solution offers basic automation of the authorization of trip requests in which all trips are forwarded for manual approval. It allows for the implementation of single or multi-level sequential decision workflows, as well as single or multi-level shotgun workflows.

An email notification including all relevant trip information is sent to the Approver. The Approver has the option of submitting a secure, on-the-go decision directly from email or via a website. Once a decision is entered, the traveler is notified and can proceed booking the trip or making required changed.

For more information on the Authorizer Suite features and capabilities, please refer to the Product Comparison Chart or contact our sales team.

Comprehensive Reporting

Authorizer AI brings new possibilities to the reporting we provide.  Would you like to know what types of violations are most commonly made by your travelers?  Or which travelers are consistently violating policy, and which rules they break? Or which policy rules are most often “overruled” by your approvers, by whom and how often? What is the average amount of deviation from 100% policy compliance for your company?  How do you compare to the averages of other clients?  These are just a few examples of the types of data analysis you can find in our new reporting tool.  As always, our goal is to give you real-time, practical information helping you see the full picture, make timely adjustments when necessary and elevate the efficiency of your travel program. Enhanced reports including Scorecard Reports, provide insight and greater detail into the booking and approving behaviors of individuals and the entire organization. 


Consolidated Reporting

Consolidated reporting across GDS, TMC’s, online and off-line bookings


Selection Criteria

Report selection criteria by PCC, Corp ID, Cost Center, Traveler


Complete Details

Lost savings, Trip Authorization status, Trip details, Decision process and Policy Compliance

Trondent Direct API

While Trondent’s solutions work with all major GDS’s worldwide, many TMC clients look for better ways to manage the approval process for non-GDS bookings. Our API provides a direct integration between the TMC and Trondent’s systems – allowing trip data to automatically flow into the approval process. These bookings may originate in non-traditional GDS’s, such as Travel Sky and Sirena, that Trondent does not integrate with currently. They also might come from any non-GDS online booking tools for reservations on air, hotel, train, etc. Or, they could originate from instant purchase carriers as well as trips which originate with consolidators outside of the major GDS’s. The TMC automatically converts the PNR data to the proper format so the data is received by Trondent’s API and forwarded for approval based on the client’s process requirements. Using Trondent Direct API can also minimize the number of GDS hits for traditional GDS’s such as Sabre, Apollo, and Worldspan.

Trondent Direct API facilitates the processing of non-GDS trip data for our itinerary solution, AirWEB Express, and our group travel solution – GroupASSIST.